Customer & Employee Workflows

Efficient workflows for the digital transformation

We make digital workflows simpler, faster and smarter – with our expertise, we support companies on their path to digital transformation.

Official Partner of

Efficient. Digital. Smart.

consulting & implementation partner of servicenow

Efficient processes are the key to success – we optimize workflows for customers and employees with tailor-made solutions. As an official Consulting & Implementation Partner of ServiceNow, we support companies in automating processes, saving time and fully exploiting the potential of their platform. Together, we design digital workflows that make your business faster, smarter and future-proof.

Identification of optimization potentials and extensions of existing ServiceNow instances, including implementation

Carrying out new implementations, upgrades or the introduction of new modules

Provide training and support for your team to enable your ServiceNow instance to reach its full potential

Assistance and advice for extensions and customizing

expertise
partnership
speed
future security

An end to silo systems

Workflow automation with ServiceNow

ServiceNow bundles and automates business processes by connecting individual silo systems and creating a central location for IT assests and business processes. This automates workflows, reducing process costs and increasing efficiency. It combines a large number of company processes, from IT to HR, customer service to GRC (governance risk compliance) or project and portfolio management. This reduces operating costs, bundles processes and increases agility and customer satisfaction.

From our experts

News from the world of ServiceNow

More than technology

We offer solutions with real added value

As a ServiceNow Premium Partner, we offer comprehensive consulting and implementation with a focus on digital automation and AI to realize end-to-end workflows for CRM, CSM and field service – including omnichannel integration, case management and complete process optimization.

human resources

As a ServiceNow Premium Partner, we offer comprehensive HR consulting and implementation services. Our focus is on digital automation and AI.

sales & order Management

From lead to cash, we understand your marketing and CRM processes and implement them purposefully in end-to-end workflows in ServiceNow.

human resources

As a ServiceNow Premium Partner, we offer comprehensive HR consulting and implementation services. Our focus is on digital automation and AI.

sales & order Management

From lead to cash, we understand your marketing and CRM processes and implement them purposefully in end-to-end workflows in ServiceNow.

customer service management

Omnichannel integration, case management, customer portal or contact center connection: We automate your CSM, increase efficiency and thus generate savings!

field service management

Since ServiceNow natively integrates Field Service with Customer Service and ideally supplements it with IT or network information, your Field Service is fully integrated into the workflows, which significantly reduces process runtimes and increases efficiency.

customer service management

Omnichannel integration, case management, customer portal or contact center connection: We automate your CSM, increase efficiency and thus generate savings!

field service management

Since ServiceNow natively integrates Field Service with Customer Service and ideally supplements it with IT or network information, your Field Service is fully integrated into the workflows, which significantly reduces process runtimes and increases efficiency.

1+
completed projects
1+
internal & external colleagues
1+
years of telco expertise
1+
ServiceNow certifications

Creating added value together

servistio is your serviceNow
Consulting & Implementation Partner

servistio cultivates strong and long-lasting customer relationships based on respect, quality and mutual trust. This is extremely important because we need to become a part of your business to understand your business model and get the best value out of it.
To ensure that our implementations achieve the decisive added value for you, we combine our in-depth knowledge of ServiceNow with the current state of the art in related areas and an in-depth understanding of a wide range of business processes.”

Thomas Cohrs
Managing Director

We are happy to advise you

Get in touch!

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