Customer & Employee Workflows
We make digital workflows simpler, faster and smarter – with our expertise, we support companies on their path to digital transformation. As part of the STI Group, we combine decades of experience at the interface between business and IT with in-depth ServiceNow expertise.
Official Partner of
Efficient. Digital. Smart.
Efficient processes are the key to success – we optimize workflows for customers and employees with tailor-made solutions. As an official Consulting & Implementation Partner of ServiceNow, we support companies in automating processes, saving time and fully exploiting the potential of their platform. Together, we design digital workflows that make your business faster, smarter and future-proof.
Identification of optimization potentials and extensions of existing ServiceNow instances, including implementation
Carrying out new implementations, upgrades or the introduction of new modules
Provide training and support for your team to enable your ServiceNow instance to reach its full potential
Assistance and advice for extensions and customizing
Identification of potential for optimization and expansion of existing ServiceNow instances, including implementation.
We are an official ServiceNow Consulting and Implementation Partner. Our employees are experienced and certified.
We work agilely, quickly and flexibly, without accepting restrictions in terms of quality, stability and documentation.
We understand the latest technologies and trends in and around ServiceNow, both technically and in terms of new modules or features in ServiceNow.
An end to silo systems
ServiceNow bundles and automates business processes by connecting individual silo systems and creating a central location for IT assests and business processes. This automates workflows, reducing process costs and increasing efficiency. It combines a large number of company processes, from IT to HR, customer service to GRC (governance risk compliance) or project and portfolio management. This reduces operating costs, bundles processes and increases agility and customer satisfaction.
From ticket creation to reporting: this paper provides practical examples of how integrated platforms are transforming the operational management of solar parks. It offers concrete approaches for operators to reduce complexity and ensure sustainable growth.
From our experts
More than technology
As a ServiceNow partner, we offer comprehensive consulting and implementation with a focus on digital automation and AI to realise end-to-end workflows for CRM, CSM and field service – including omnichannel integration, case management and complete process optimisation.
As a ServiceNow partner, we offer comprehensive HR consulting and implementation services. Our focus is on digital automation and AI.
From lead to cash, we understand your marketing and CRM processes and implement them purposefully in end-to-end workflows in ServiceNow.
As a ServiceNow partner, we offer comprehensive HR consulting and implementation services. Our focus is on digital automation and AI.
From lead to cash, we understand your marketing and CRM processes and implement them purposefully in end-to-end workflows in ServiceNow.
Omnichannel integration, case management, customer portal or contact center connection: We automate your CSM, increase efficiency and thus generate savings!
Since ServiceNow natively integrates Field Service with Customer Service and ideally supplements it with IT or network information, your Field Service is fully integrated into the workflows, which significantly reduces process runtimes and increases efficiency.
Omnichannel integration, case management, customer portal or contact center connection: We automate your CSM, increase efficiency and thus generate savings!
Since ServiceNow natively integrates Field Service with Customer Service and ideally supplements it with IT or network information, your Field Service is fully integrated into the workflows, which significantly reduces process runtimes and increases efficiency.
Creating added value together
“servistio cultivates strong and long-lasting customer relationships based on respect, quality and mutual trust. This is extremely important because we need to become a part of your business to understand your business model and get the best value out of it.
To ensure that our implementations achieve the decisive added value for you, we combine our in-depth knowledge of ServiceNow with the current state of the art in related areas and an in-depth understanding of a wide range of business processes.”
We are happy to advise you
