What is ServiceNow ESG?
ServiceNow ESG is a comprehensive platform for simplifying environmental, social, and governance (ESG) management processes. It offers tools and functions for data collection, data analysis and reporting that enable companies to efficiently track and improve their ESG performance.

Why ServiceNow ESG?
Improved data management and reporting
ServiceNow ESG streamlines data management by consolidating ESG-related data into a centralized platform. It also automates reporting processes, reduces manual effort and ensures accuracy and timeliness in meeting compliance obligations.
Lean workflow automation
ServiceNow ESG automates workflow processes related to ESG management and enables organizations to streamline tasks such as data collection, data analysis and reporting. This automation increases efficiency, reduces errors and frees up resources for strategic initiatives.
Improved stakeholder involvement and transparency
The platform facilitates transparent communication and collaboration with stakeholders by providing tools for corporate commitments, feedback collection and reporting. This fosters trust in stakeholder expectations regarding accountability and alignment.
Improved risk management and compliance
It helps organizations to effectively identify, assess and mitigate ESG-related risks. By centralizing risk data and automating compliance processes, it enables proactive risk management and ensures compliance with legal regulations and industry standards.
Results of the ServiceNow ESG implementation:
The adoption of ServiceNow ESG has led to measurable results for companies committed to sustainability and responsible business practices. By utilizing the platform’s capabilities, companies have made significant progress in ESG management, resulting in
- Improved data management and reporting:
ServiceNow ESG has enabled companies to centralize ESG data, automate reporting processes and ensure accuracy and timeliness of compliance obligations. This has led to improved transparency in ESG disclosure reporting. - Improved standardization and transparency:
Companies have made progress in standardizing ESG reporting practices and adhere to recognized frameworks such as GRI and TCFD. This has improved the comparability and transparency of ESG performance indicators and increased stakeholder trust and credibility. - Improved stakeholder engagement and trust: Transparent communication and collaboration with stakeholders strengthen trust and credibility. By actively engaging customers, investors, employees and communities, companies can build stronger relationships and improve their brand reputation.
- Effective risk management and compliance: ServiceNow ESG has enabled companies to effectively identify, assess and mitigate ESG-related risks. By staying ahead of regulatory requirements and industry standards, companies have minimized compliance risks and can protect themselves against potential liability.
- Measuring and evaluating impact: Companies have developed robust methodologies and metrics to measure the impact of ESG initiatives. These enable them to track progress, evaluate effectiveness and communicate the results transparently to stakeholders. This allows companies to demonstrably demonstrate how they are working to continuously improve their accountability and sustainability.
- Streamlined automation of workflows: The automation of ESG-related workflows has increased efficiency, reduced manual effort and optimized resource allocation. Companies can now focus on strategic initiatives and innovation to improve operational performance.
Overall, the results of implementing ServiceNow ESG are measured not only in improved ESG performance metrics, but also in the positive impact on society and the environment. By making sustainability a core business value, companies are driving meaningful change and contributing to a more sustainable future for generations to come.
Conclusion:
ServiceNow is ready to continue driving innovation in ESG management. It does this by expanding its capabilities, integrating new technologies and collaborating with stakeholders to address challenges and identify opportunities to further improve sustainability. As organizations navigate the complexities of the ESG landscape, ServiceNow remains a trusted partner on their journey to greater sustainability and responsible corporate governance.
