{"id":473,"date":"2025-03-11T08:25:21","date_gmt":"2025-03-11T07:25:21","guid":{"rendered":"https:\/\/umzug.servistio.com\/news\/"},"modified":"2026-02-13T15:01:08","modified_gmt":"2026-02-13T14:01:08","slug":"news","status":"publish","type":"page","link":"https:\/\/servistio.com\/en\/news\/","title":{"rendered":"News"},"content":{"rendered":"<section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_9ea176ba has_text_color\"><div class=\"wpb_wrapper\"><p>from our experts<\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_a3d5695e\"><div class=\"wpb_wrapper\"><h1>News from the world of servistio<\/h1>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-image us_custom_64b25bca align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/servistio-drei-Punkte.svg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_93eccfb2\"><div class=\"wpb_wrapper\"><p>Servistio News is all about the successful implementation and use of ServiceNow. Whether it&#8217;s <a href=\"https:\/\/servistio.com\/en\/designing-efficient-digital-hr-processes\/\" target=\"_blank\" rel=\"noopener\">employee workflows<\/a> that make internal processes more efficient or <a href=\"https:\/\/servistio.com\/en\/customer-workflows\/\" target=\"_blank\" rel=\"noopener\">customer workflows<\/a> that ensure a seamless customer experience, we show you how digital transformation works in practice.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_large\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-grid us_grid type_grid layout_467 cols_3 preload_style_spinner\" id=\"us_grid_1\" style=\"--columns:3;--gap:1.5rem;\" data-filterable=\"true\"><style>@media (max-width:1024px){#us_grid_1{--columns:2!important}}@media (max-width:600px){#us_grid_1{--columns:1!important}}.layout_467 .w-grid-item-h{background:var(--color-chrome-toolbar);border-radius:1rem}.layout_467 .usg_vwrapper_1{padding:20px 10px 20px 20px!important}.layout_467 .usg_post_title_1{font-size:20px!important}.layout_467 .usg_post_taxonomy_1{color:var(--color-content-primary)!important;font-size:12px!important;text-transform:uppercase!important}.layout_467 .usg_text_1{font-size:12px!important}<\/style><div class=\"w-grid-list\">\t<article class=\"w-grid-item post-1186 post type-post status-publish format-standard hentry category-hrsd\" data-id=\"1186\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/whats-new-in-servicenow-hrsd-in-the-australia-release\/\">What&#8217;s new in ServiceNow HRSD in the Australia release?<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2026\/01\/Tamarah-quadrat-150x150.webp\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2026\/01\/Tamarah-quadrat-150x150.webp 2x\" alt=\"Tamarah Al-Ani\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Tamarah Al-Ani<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-44 term-hrsd\">HRSD<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">The Australia Release from ServiceNow introduces targeted enhancements for HR Service Delivery (HRSD), with a clear focus on helping HR teams work more efficiently in their day-to-day operations. Rather than&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/whats-new-in-servicenow-hrsd-in-the-australia-release\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-984 post type-post status-publish format-standard hentry category-customer-workflows-en category-employee-workflows-en category-servicenow-en\" data-id=\"984\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/servistio-is-servicenow-premier-partner\/\">servistio is ServiceNow Premier Partner<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg 2x\" alt=\"Thomas Cohrs\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Thomas Cohrs<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-33 term-customer-workflows-en\">Customer Workflows<\/span><b>, <\/b><span class=\"term-34 term-employee-workflows-en\">Employee Workflows<\/span><b>, <\/b><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">A lot has happened in the last twelve months: With the spin-off of servistio from the STI environment, many things in the ServiceNow ecosystem were initially reset to \u2018zero\u2019. This&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/servistio-is-servicenow-premier-partner\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-924 post type-post status-publish format-standard hentry category-customer-workflows-en category-servicenow-en\" data-id=\"924\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/enhance-customer-experience-with-the-servicenow-customer-portal\/\">Enhance customer experience with the ServiceNow customer portal<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Almira-Macawile-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Almira-Macawile-150x150.jpg 2x\" alt=\"Almira Macawile\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Almira Macawile<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-33 term-customer-workflows-en\">Customer Workflows<\/span><b>, <\/b><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">In the digital age, people expect everything to be fast, easy, and immediately available. This is especially true when they need help or want to get something done, such as&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/enhance-customer-experience-with-the-servicenow-customer-portal\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-764 post type-post status-publish format-standard hentry category-unkategorisiert\" data-id=\"764\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/guided-decisions-from-servicenow-for-consistent-and-efficient-support\/\">Guided Decisions from ServiceNow for consistent and efficient support<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg 2x\" alt=\"Thomas Cohrs\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Thomas Cohrs<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-1 term-unkategorisiert\">Unkategorisiert<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Today, success is primarily defined by the quality of the customer experience. Large companies are therefore constantly working to optimize their service processes so that employees can offer faster and&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/guided-decisions-from-servicenow-for-consistent-and-efficient-support\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-832 post type-post status-publish format-standard hentry category-customer-workflows-en category-employee-workflows-en category-servicenow-en\" data-id=\"832\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-zurich-update-smarter-support-for-your-customer-service-team\/\">ServiceNow Zurich Update: Smarter support for your customer service team<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Ivas-Lebris-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Ivas-Lebris-150x150.jpg 2x\" alt=\"Ivas Lebris\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Ivas Lebris<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-33 term-customer-workflows-en\">Customer Workflows<\/span><b>, <\/b><span class=\"term-34 term-employee-workflows-en\">Employee Workflows<\/span><b>, <\/b><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">The Zurich version of ServiceNow is a comprehensive update with new AI and workflow functions. They help support agents work more efficiently while avoiding overload. In fact, the goal is&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-zurich-update-smarter-support-for-your-customer-service-team\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-802 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"802\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/how-servicenow-workflow-data-fabric-solves-fragmented-data\/\">How ServiceNow Workflow Data Fabric solves fragmented data<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profil-Neel-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profil-Neel-150x150.jpg 2x\" alt=\"Neelagantan Sankaran\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Neelagantan Sankaran<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Introduction: Digital workflows form the backbone of operational efficiency in modern companies. However, increasing system diversity and data fragmentation present companies with a challenge: how can distributed data be retrieved&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/how-servicenow-workflow-data-fabric-solves-fragmented-data\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-835 post type-post status-publish format-standard hentry category-unkategorisiert\" data-id=\"835\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/ai-in-servicenow-what-is-the-difference-between-now-assist-genai-and-ai-agents\/\">AI in ServiceNow: What is the difference between Now Assist GenAI and AI Agents?<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/09\/Bild-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/09\/Bild-150x150.jpg 2x\" alt=\"Emir Chalghaf\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Emir Chalghaf<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-1 term-unkategorisiert\">Unkategorisiert<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Two AI approaches, one goal, efficiency rethought Digital transformation has long been considered a must for companies, and artificial intelligence is making the decisive difference. But not all AI is&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/ai-in-servicenow-what-is-the-difference-between-now-assist-genai-and-ai-agents\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-839 post type-post status-publish format-standard hentry category-paper-en\" data-id=\"839\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/paper-service-efficiency-of-renewable-energies\/\">Paper &#8211; Service efficiency of renewable energies<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg 2x\" alt=\"Thomas Cohrs\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Thomas Cohrs<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-35 term-paper-en\">Paper<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">How can ServiceNow improve service quality for operators of renewable energy systems? Renewable energies are growing rapidly in Germany &#8211; both in terms of the number of systems and installed&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/paper-service-efficiency-of-renewable-energies\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-842 post type-post status-publish format-standard hentry category-employee-workflows-en\" data-id=\"842\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/digitizing-the-employee-experience-in-a-multinational-company-through-shared-services\/\">Digitizing the employee experience in a multinational company through shared services<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Bildschirmfoto-2024-05-21-um-14.27.18-150x150.png\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Bildschirmfoto-2024-05-21-um-14.27.18-150x150.png 2x\" alt=\"Salik Mansoor\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Salik Mansoor<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-34 term-employee-workflows-en\">Employee Workflows<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Nowadays, the best talent can consciously choose their employer, which is why companies are increasingly focusing on the quality of their employee experience. International organizations in particular are focusing on&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/digitizing-the-employee-experience-in-a-multinational-company-through-shared-services\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-845 post type-post status-publish format-standard hentry category-customer-workflows-en\" data-id=\"845\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/challenges-in-customer-service-for-the-transportation-of-goods-in-the-transport-and-logistics-industry\/\">Challenges in customer service for the transportation of goods in the transport and logistics industry<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg 2x\" alt=\"Thomas Cohrs\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Thomas Cohrs<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-33 term-customer-workflows-en\">Customer Workflows<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">The transportation of goods involves numerous potential intermediate stations (&#8220;measuring points&#8221;) that are influenced and operated by various players, including the client, shipper, driver, freight forwarder and end customer. While&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/challenges-in-customer-service-for-the-transportation-of-goods-in-the-transport-and-logistics-industry\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-624 post type-post status-publish format-standard hentry category-hrsd category-servicenow-en\" data-id=\"624\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/revolutionize-your-workplace-with-servicenow-workplace-service-delivery-wsd\/\">Revolutionize Your Workplace with ServiceNow Workplace Service Delivery (WSD)<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Bildschirmfoto-2024-05-21-um-14.27.18-150x150.png\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Bildschirmfoto-2024-05-21-um-14.27.18-150x150.png 2x\" alt=\"Salik Mansoor\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Salik Mansoor<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-44 term-hrsd\">HRSD<\/span><b>, <\/b><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">A Game-Changer for Modern Organizations In today\u2019s evolving work landscape, organizations must rethink workplace strategies to ensure efficiency, productivity, and seamless experiences for employees and visitors alike. ServiceNow\u2019s Workplace Service&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/revolutionize-your-workplace-with-servicenow-workplace-service-delivery-wsd\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-850 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"850\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/from-requirements-to-success-how-business-analysts-effectively-capture-business-requirements-for-servicenow\/\">From requirements to success: How business analysts effectively capture business requirements for ServiceNow<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/07\/tabeer-fatima.1024x1024-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/07\/tabeer-fatima.1024x1024-150x150.jpg 2x\" alt=\"Tabeer Fatima\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Tabeer Fatima<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">How can business analysts effectively capture business requirements for ServiceNow projects? ServiceNow offers companies an effective lever for optimizing business processes and improving service provision. In order to fully exploit&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/from-requirements-to-success-how-business-analysts-effectively-capture-business-requirements-for-servicenow\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-856 post type-post status-publish format-standard has-post-thumbnail hentry category-servicenow-en\" data-id=\"856\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-transforms-the-employee-experience-with-ai\/\">ServiceNow transforms the employee experience with AI<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profil-Neel-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profil-Neel-150x150.jpg 2x\" alt=\"Neelagantan Sankaran\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Neelagantan Sankaran<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">We all know that AI has changed the rules of business. Now Assist is already improving the employee experience and increasing agent productivity through generative AI and Agentic AI will&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-transforms-the-employee-experience-with-ai\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-478 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"478\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/what-are-servicenow-ai-agents\/\">What are ServiceNow ai-agents?<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profilbild_Thomas_Cohrs_1.1_bearb-150x150.jpg 2x\" alt=\"Thomas Cohrs\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Thomas Cohrs<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">In today&#8217;s fast-paced digital environment, companies are continuously looking for ways to increase operational efficiency, improve customer satisfaction and reduce costs. One of the most promising technologies for achieving these&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/what-are-servicenow-ai-agents\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-859 post type-post status-publish format-standard has-post-thumbnail hentry category-fairs-events\" data-id=\"859\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/servistio-servicenow-at-hrex-2025\/\">servistio &#038; ServiceNow at HREX 2025<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Abhinandan-Bhanot-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Abhinandan-Bhanot-150x150.jpg 2x\" alt=\"Abhinandan Bhanot\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Abhinandan Bhanot<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-27 term-fairs-events\">Fairs &amp; Events<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Experience efficient HR workflows live with servistio &amp; ServiceNow at HREX 2025. Are you ready for the digital transformation in HR? You should be &#8230; Make HR processes more efficient,&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/servistio-servicenow-at-hrex-2025\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-404 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"404\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/how-servicenow-uses-natural-language-understanding-nlu-in-the-virtual-agent\/\">How ServiceNow uses natural language understanding (NLU) in the virtual agent<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/02\/servistio_Fanni-Vincze-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/02\/servistio_Fanni-Vincze-150x150.jpg 2x\" alt=\"Fanni Vincze\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Fanni Vincze<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">What is NLP and NLU Natural Language Processing is this exciting multidisciplinary field that enables people to communicate with machines in everyday life. This enables them to help us complete&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/how-servicenow-uses-natural-language-understanding-nlu-in-the-virtual-agent\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-384 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"384\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/understanding-and-mastering-domain-separation-in-servicenow\/\">Understanding and mastering domain separation in ServiceNow<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI-Sobitha-Kaliappan-150x150-1.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI-Sobitha-Kaliappan-150x150-1.jpg 2x\" alt=\"Sobitha Kaliappan\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Sobitha Kaliappan<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">In today&#8217;s interconnected digital landscape, managing multiple customers or departments within a single platform without compromising security or efficiency is a challenging task. ServiceNow&#8217;s Domain Separation is a powerful solution&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/understanding-and-mastering-domain-separation-in-servicenow\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-387 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"387\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/improved-document-creation-functions-in-servicenow\/\">Improved document creation functions in ServiceNow<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Bildschirmfoto-2024-05-21-um-14.27.18-150x150.png\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Bildschirmfoto-2024-05-21-um-14.27.18-150x150.png 2x\" alt=\"Salik Mansoor\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Salik Mansoor<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Document creation in ServiceNow was a challenge for a while. We have enhanced the employee document creation system, which significantly improves the management, creation and handling of employee-related documents, ensuring&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/improved-document-creation-functions-in-servicenow\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-862 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"862\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/the-solution-to-the-esg-puzzle\/\">The solution to the ESG puzzle<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Katowal-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Katowal-150x150.jpg 2x\" alt=\"Santosh Katowal\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Santosh Katowal<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">In today&#8217;s rapidly evolving corporate landscape, environmental, social and governance (ESG) issues are critical to the success of companies and their external perception of sustainability. Companies around the world are&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/the-solution-to-the-esg-puzzle\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-865 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"865\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/introducing-servicenow-esg\/\">Introducing ServiceNow ESG<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Katowal-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Katowal-150x150.jpg 2x\" alt=\"Santosh Katowal\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Santosh Katowal<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">What is ServiceNow ESG? ServiceNow ESG is a comprehensive platform for simplifying environmental, social, and governance (ESG) management processes. It offers tools and functions for data collection, data analysis and&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/introducing-servicenow-esg\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-868 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"868\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-and-hrsd-what-new-features-does-the-washington-dc-upgrade-bring\/\">ServiceNow and HRSD: What new features does the Washington DC upgrade bring?<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Ivas-Lebris-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Ivas-Lebris-150x150.jpg 2x\" alt=\"Ivas Lebris\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Ivas Lebris<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">With the latest release of Washington DC, ServiceNow continues its commitment to digital transformation in HR. The new version of HR Service Delivery (HRSD) brings with it several new features&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-and-hrsd-what-new-features-does-the-washington-dc-upgrade-bring\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-871 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"871\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/telco-and-servicenow-what-innovations-are-coming-with-the-washington-dc-upgrade\/\">Telco and ServiceNow: What innovations are coming with the Washington DC upgrade?<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profil-Neel-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/STI_Profil-Neel-150x150.jpg 2x\" alt=\"Neelagantan Sankaran\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Neelagantan Sankaran<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">The new version of Washington DC is here, and many interesting features have been added for the telecommunications sector. Let&#8217;s take a look at the highlights of the latest upgrade.&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/telco-and-servicenow-what-innovations-are-coming-with-the-washington-dc-upgrade\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-874 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"874\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-exciting-upgrades-for-developers-in-washington-d-c\/\">ServiceNow &#8211; Exciting upgrades for developers in Washington D.C.<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Abhinandan-Bhanot-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Abhinandan-Bhanot-150x150.jpg 2x\" alt=\"Abhinandan Bhanot\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Abhinandan Bhanot<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Scripts &#8211; Backgrounds &#8211; the upgrade we&#8217;ve been waiting for! We finally have a first class editor with all the features you&#8217;d expect (except saving of course). Formatting, comments, search,&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/servicenow-exciting-upgrades-for-developers-in-washington-d-c\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-877 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"877\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/lost-in-translation-the-magic-of-dynamic-translation\/\">Lost in Translation: The magic of dynamic translation<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Almira-Macawile-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Almira-Macawile-150x150.jpg 2x\" alt=\"Almira Macawile\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Almira Macawile<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">XYZ Corporation, a multinational company with offices and employees in various countries including the United States, Germany, Japan and Brazil, has implemented ServiceNow to improve the efficiency of its IT&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/lost-in-translation-the-magic-of-dynamic-translation\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-880 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"880\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/unlocking-business-success-the-critical-role-of-servicenow-and-process-experts\/\">Unlocking business success: The critical role of ServiceNow and process experts<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Asanka_Gallege-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Asanka_Gallege-150x150.jpg 2x\" alt=\"Asanka Gallege\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Asanka Gallege<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">In the fast-paced and ever-evolving landscape of business operations, finding the right tools to solve complex problems is crucial. One such tool that has gained immense popularity in recent years&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/unlocking-business-success-the-critical-role-of-servicenow-and-process-experts\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-883 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"883\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/simplify-work-with-the-integration-of-servicenow-and-microsoft-teams\/\">Simplify work with the integration of ServiceNow and Microsoft Teams<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Yauheni-Karasiuk-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Yauheni-Karasiuk-150x150.jpg 2x\" alt=\"Yauheni Karasiuk\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Yauheni Karasiuk<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">Servistio is all about making work easier and more efficient. We are excited about the possibilities that combining ServiceNow with Microsoft Teams opens up for organizations. This integration can help&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/simplify-work-with-the-integration-of-servicenow-and-microsoft-teams\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item post-886 post type-post status-publish format-standard hentry category-servicenow-en\" data-id=\"886\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-vwrapper usg_vwrapper_1 align_none valign_top\"><h3 class=\"w-post-elm post_title usg_post_title_1 align_left entry-title color_link_inherit\"><a href=\"https:\/\/servistio.com\/en\/blog\/innovative-solutions-with-servicenows-now-assist\/\">Innovative solutions with ServiceNow&#8217;s &#8220;Now Assist&#8221;<\/a><\/h3><div class=\"w-post-elm post_author usg_post_author_1 vcard author color_link_inherit with_ava avapos_left\"><div class=\"post-author-ava\" style=\"font-size:50px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Ivas-Lebris-150x150.jpg\" width=\"50\" height=\"50\" srcset=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/Ivas-Lebris-150x150.jpg 2x\" alt=\"Ivas Lebris\" class=\"avatar avatar-50 wp-user-avatar wp-user-avatar-50 alignnone photo\" \/><\/div><div class=\"post-author-meta\"><div class=\"post-author-name\">Ivas Lebris<\/div><\/div><\/div><div class=\"w-post-elm post_taxonomy usg_post_taxonomy_1 has_text_color style_simple color_link_inherit\"><span class=\"term-25 term-servicenow-en\">ServiceNow<\/span><\/div><div class=\"w-post-elm post_content usg_post_content_1\">In the age of digitalization, customer service is a crucial aspect of any business, especially in the telecommunications industry. As customers expect fast and efficient service, companies need to move&hellip;<\/div><div class=\"w-text usg_text_1\"><a href=\"https:\/\/servistio.com\/en\/blog\/innovative-solutions-with-servicenows-now-assist\/\" class=\"w-text-h\"><span class=\"w-text-value\">&#8230; weiterlesen<\/span><\/a><\/div><\/div>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div>\t<div class=\"w-grid-preloader\">\r\n\t\t<div class=\"g-preloader type_1\">\r\n\t\t\t<div><\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\t<div class=\"w-grid-json hidden\" onclick='return {&quot;action&quot;:&quot;us_ajax_grid&quot;,&quot;infinite_scroll&quot;:0,&quot;max_num_pages&quot;:1,&quot;pagination&quot;:&quot;none&quot;,&quot;template_vars&quot;:{&quot;columns&quot;:&quot;3&quot;,&quot;exclude_items&quot;:&quot;none&quot;,&quot;img_size&quot;:&quot;default&quot;,&quot;ignore_items_size&quot;:&quot;1&quot;,&quot;items_layout&quot;:&quot;467&quot;,&quot;items_offset&quot;:&quot;1&quot;,&quot;load_animation&quot;:&quot;none&quot;,&quot;overriding_link&quot;:&quot;%7B%22url%22%3A%22%22%7D&quot;,&quot;post_id&quot;:0,&quot;query_args&quot;:{&quot;post_type&quot;:[&quot;post&quot;],&quot;post_status&quot;:[&quot;publish&quot;,&quot;acf-disabled&quot;],&quot;posts_per_page&quot;:&quot;49&quot;},&quot;orderby_query_args&quot;:{&quot;orderby&quot;:{&quot;date&quot;:&quot;DESC&quot;}},&quot;type&quot;:&quot;grid&quot;,&quot;us_grid_post_type&quot;:&quot;post&quot;,&quot;us_grid_ajax_index&quot;:1,&quot;us_grid_filter_query_string&quot;:null,&quot;us_grid_index&quot;:1,&quot;page_args&quot;:[],&quot;lang&quot;:&quot;en&quot;}}'><\/div>\r\n\t<\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div data-us-scroll=\"{&quot;from_initial_position&quot;:&quot;0&quot;,&quot;start_position&quot;:&quot;0%&quot;,&quot;end_position&quot;:&quot;50%&quot;,&quot;delay&quot;:&quot;0.1s&quot;,&quot;translate_x_direction&quot;:&quot;right&quot;,&quot;translate_x_speed&quot;:&quot;0.5x&quot;,&quot;opacity_direction&quot;:&quot;out-in&quot;}\" class=\"wpb_column vc_column_container us_custom_0fd9af36 hide_on_mobiles has_scroll_effects has_translate_x has_opacity has_bg_color stretched\"><div class=\"vc_column-inner\"><\/div><\/div><div data-us-scroll=\"{&quot;from_initial_position&quot;:&quot;0&quot;,&quot;start_position&quot;:&quot;0%&quot;,&quot;end_position&quot;:&quot;50%&quot;,&quot;delay&quot;:&quot;0.1s&quot;,&quot;translate_x_direction&quot;:&quot;left&quot;,&quot;translate_x_speed&quot;:&quot;0.5x&quot;,&quot;opacity_direction&quot;:&quot;out-in&quot;}\" class=\"wpb_column vc_column_container has_scroll_effects has_translate_x has_opacity\"><div class=\"vc_column-inner\"><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column us_custom_6186c777 has_text_color\"><div class=\"wpb_wrapper\"><p><span>We are happy to advise you<\/span><\/p>\n<\/div><\/div><div class=\"wpb_text_column us_custom_a3d5695e\"><div class=\"wpb_wrapper\"><h2>Get in touch!<\/h2>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-image us_custom_64b25bca align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/servistio.com\/wp-content\/uploads\/2025\/01\/servistio-drei-Punkte.svg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_medium\"><\/div><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_1' ><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/en\/wp-json\/wp\/v2\/pages\/473' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_6\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_6'>URL<\/label><div class='ginput_container'><input name='input_6' id='input_1_6' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_6'>This field is for validation purposes and should be left unchanged.<\/div><\/div><fieldset id=\"field_1_1\" class=\"gfield gfield--type-name gfield--input-type-name field_sublabel_hidden_label gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >name<\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix no_first_name no_middle_name has_last_name no_suffix gf_name_has_1 ginput_container_name gform-grid-row' id='input_1_1'>\n                            \n                            \n                            \n                            <span id='input_1_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_1_1_6' value=''   aria-required='false'   placeholder='your name'  \/>\n                                                    <label for='input_1_1_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>E-Mail<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'   placeholder='your e-mail'  aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>no title<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_1_4' class='textarea medium'    placeholder='your message'  aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_1_5\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >consent<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_5.1' id='input_1_5_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_1_5_1' >By submitting this form, you agree that your data will be used for the purpose of processing your enquiry and stored in accordance with our privacy policy. Your data will not be passed on to third parties.<span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/label><input type='hidden' name='input_5.2' value='By submitting this form, you agree that your data will be used for the purpose of processing your enquiry and stored in accordance with our privacy policy. Your data will not be passed on to third parties.' class='gform_hidden' \/><input type='hidden' name='input_5.3' value='1' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='submit'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='tLG21mPjk7fxDoe9l11E2nM8MMWRZZTWCjORmRtVxWScXCEhc6YBc4Fk3ERnSM7hxgfGJxZJbDImAINq\/9QK3ic\/Zul66sjwUSDcvtCdM66Ag3o=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJ7XCI1LjFcIjpcIjcwNTQ5NDYzYzMxZjk2ZGIwZmE0MDVkNjcwMmU5NDViXCIsXCI1LjJcIjpcImYxMDcxNTkzZjg0YzI4YmE3NzhlMjkwM2RiNGFmNzU3XCIsXCI1LjNcIjpcIjcwNTQ5NDYzYzMxZjk2ZGIwZmE0MDVkNjcwMmU5NDViXCJ9IiwiY2YyYTU1NGRkNWZkY2FiMmU0MmJlNmMzOGM5M2Q1ZTkiXQ==' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/servistio.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_1').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_1').val();gformInitSpinner( 1, 'https:\/\/servistio.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [1, current_page]);window['gf_submitting_1'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_1').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"1\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_1\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_1\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_1\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 1, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n<\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"In the age of digitalization, customer service is a crucial aspect of any business, especially in the telecommunications industry. As customers expect fast and efficient service, companies need to move from old methods to innovative solutions to meet these demands. One such solution is Now Assist, a new Customer Service Management (CSM) tool in ServiceNow...","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-473","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/pages\/473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/comments?post=473"}],"version-history":[{"count":11,"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/pages\/473\/revisions"}],"predecessor-version":[{"id":994,"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/pages\/473\/revisions\/994"}],"wp:attachment":[{"href":"https:\/\/servistio.com\/en\/wp-json\/wp\/v2\/media?parent=473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}